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Home > Privacy
SECURITY AND DATA PROTECTION
Data Protection
We are committed to protecting your privacy and the security
of any information given to us in order for us to process
your order.
Our Data Protection Policy
We will not gather or hold personal information about you
unless you have given your express permission for us to
do so. By placing an order, you will consent to the use
of such personal information.
Any personal information held or processed will be kept
up-to-date and will be destroyed as soon as the reason for
its collection or processing has lapsed.
No personal data about customers will be passed to any third
party, except to fulfil the delivery of the goods to you,
and as is necessary to process credit or debit card payments.
Your privacy and confidence will be respected at all times.
What Information is collected about you and
how is it used?
When you place an order we need to collect your name, address,
e-mail and telephone number as well as details of the method
by which you intend to pay for the Goods. This information
allows us to process your offer to purchase Goods and delivery
of those Goods to you. We use your e-mail address to send
you notification of the status of the order. We will contact
you by e-mail or by telephone if any problems occur regarding
delivery of the Goods to you.
This information may be provided to third party service
providers for the purpose of processing your offer to purchase
the goods.
We may use your e-mail address to provide you with information
on products, services, promotions and special offers where
you have indicated that this is acceptable by checking the
box on the ‘Delivery details page.
Third
parties
We will not sell or pass your details to third party organisations
except for the purpose of processing your offer to purchase
the goods.
Consent
By making offer to purchase Goods you consent to the information
you provide to us being processed for any of the above purposes.
Cookies
Cookies are small pieces of information that are sent from
your browser to our web server.
On this web site, cookies are used to keep track of the
items you place in your shopping basket. These cookies expire
after 2 days.
We do not store any personal information in the cookie;
they are designed only to collect information of an anonymous
nature. We will not combine such anonymous information with
your personal details.
You will need to ensure your cookies are enabled to allow
you to purchase from our site.
Security
The security of your transaction is important to us and
to prevent any details being seen by unauthorised persons
it is protected throughout the payment process. To do this
we use a secure server to encrypt the information before
it is sent to the payments processor.
Subject
Access Request
On your written request, we will (within 40 days of such
a request being received by us) supply to you details of
the personal information which we hold about you. You must
explain to us clearly the information you require to be
supplied: we are not obliged to supply to you information
which is not specifically requested by you.
Under the terms of the Data Protection Act 1998, we are
entitled to charge you £10.00 for the provision of information
following our receipt of such a request.
Once we have received your written request and payment of
the fee, we will respond to your request within 40 days.
You should note that, under certain circumstances, we will
not be obliged to disclose the requested information to
you, in which case we will explain to you the reasons for
our refusal.
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